Support

Welcome to ResearchBuddy AI’s support for our Zoom Meeting SDK integration with BuddyBoss communities. We’re here to help you set up, troubleshoot, and optimize group meetings.

Quick Start FAQ

  • Why can’t I join meetings in-browser? Ensure your Zoom account is linked in the group settings and the SDK is activated.
  • Cross-account issues? Our published app supports multiple Zoom accounts—reauthenticate if needed.
  • Meeting not starting? Check browser permissions (camera/mic) and Zoom Pro status.

Contact Us For personalized help:

  • Email: contact.researchbuddy@gmail.com
  • Submit a Ticket: Open a Support Ticket (include your Zoom account email and error screenshot) Response time: Within 24 hours. For urgent issues, reference your BuddyBoss group ID.

Resources

  • Full Documentation
  • BuddyBoss Zoom Guide
  • Zoom SDK Docs

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